Collections & Receivable Management
Predictive dialers, payment IVR, recording retention, DNC scrubbing and PCI-scoped infrastructure for third-party collection agencies, debt buyers and creditor in-house teams.
- VICIdial & Genesys dialer engineering
- PCI-compliant payment capture and IVR
- OSC, ESA, FDCPA and provincial compliance support
- Credit grantor & auditor vendor questionnaires handled