Compliance Built In
Engineered around PCI DSS, PIPEDA, SOC 2, ISO 27001 and HIPAA. Policies, evidence and audit trails — handled.
ClickTec is the trusted IT, communications and compliance partner for Canadian collections agencies, legal firms and contact centres — keeping your operations secure, audit-ready and always online.
From the phone on your desk to the firewall at the edge — we design, deploy and manage the technology that keeps regulated businesses running and compliant.
Engineered around PCI DSS, PIPEDA, SOC 2, ISO 27001 and HIPAA. Policies, evidence and audit trails — handled.
Endpoints, servers, switches and call paths are watched around the clock. Problems are resolved before your team feels them.
Avaya, Genesys Cloud, Polycom, predictive dialers, IVR, recording, omnichannel — we've built and run them all.
VMware, Microsoft 365, Azure, on-prem servers — fully integrated, backed up nightly, recoverable in minutes.
We complete the vendor questionnaires, produce the evidence and walk through assessments with your clients on your behalf.
Direct access to senior Toronto-based engineers. No tier-1 scripts, no offshore handoffs, no waiting in a portal queue.
Whether we're rolling out a new dialer floor or migrating a domain, every project follows the same disciplined playbook.
Full technical & compliance audit of your current environment, gaps and risks — delivered as an executive report.
Design a right-sized solution mapped to your regulatory obligations, headcount growth and client SLAs.
Project-managed rollout with documented change control, runbooks and zero-downtime cutovers.
Daily monitoring, patching, backups, ticketing and quarterly reviews — continuous improvement, forever.
Our team has spent two decades inside collections, legal and financial services environments. We don't just manage the technology — we maintain the policies, evidence and controls that regulators, clients and insurers ask to see.
Let's talk about a single partner for your IT, phone system, security and compliance.